Refund and Return Policy – Raw Garden Farms

At Raw Garden Farms, we value customer satisfaction and aim to provide a straightforward shopping experience.

Returns: For hygiene and safety reasons, opened or used products are not eligible for return unless required by applicable law.

Damaged or Incorrect Orders: If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery. Include your order number and photos of the issue where possible.

Refunds: Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Order Cancellations: Please contact us as soon as possible to request a cancellation. Orders that have already been processed or shipped may not be eligible.

Return Authorization: Please contact customer support before returning any item. Unauthorized returns may not be accepted.

Contact Us: For assistance with refunds, returns, or order concerns, contact the Raw Garden Farms customer support team.

This policy is subject to applicable consumer protection laws. Where local law provides additional rights, those rights will take precedence over any conflicting terms in this policy.